Policies

Shipping Policy

Thank you for visiting and shopping with me. The following are terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time

All orders are processed within 2-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Cynful Monarch is not responsible for packages lost during shipping. If you received your order damaged, please contact Cynful Monarch. 

Please save all packaging materials and damaged goods before filing a claim.  

Returns & Exchanges

Thanks for purchasing our products at Cynful Monarch.

There are no refunds on book purchases. 

For services, there is a NO REFUND policy. As soon as an order is placed, time is carved out of the schedule to accommodate your service, meaning other clients cannot take your time slot, which results in loss of money for the company. Please be absolutely sure about purchases before making them. Thank you!

If there is an issue with your order, please contact us and we will work with you to come to a solution.

Book Disclaimer

Please be advised that I do update my book covers and formatting from time to time. The content will always be the same, but the style/look of the book may vary from what you see on this site. I will do my best to keep the website up to date on the books.

Because these books will be signed specifically to you, please note that there are not returns or refunds. 

Please note that print times vary, so there may be up to a three week wait depending on if I have the items in stock. I will always contact you and keep you up to date on your order.